Our service include:
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Service standards
S.A.C.C builds long term business relationships and effective partnerships through the provision of flexible and innovative services, delivering both reliability and value for money in support of our customers business.To achieve this, we work in a learning environment that realises staff development opportunities. The standards set by S.A.C.C are encapsulated in the following service elements.
Quality
Is delivered through highly trained, committed managers who work in a spirit of partnership with our clients.
Staff
Are integrated into our culture, with training and personal development being used to create an empowered workforce. Recruitment selection and vetting are of the highest level ensuring the security of premises and high standards of be¬haviour and performance. All staff are CRB cleared.
Implementation
Procedures and communication are vital to ensure the smooth introduc¬tion and operation of contracts.
Performance Methods
Is achieved through service level agreements (SLA), key performance indicators (KPI) and benchmarks. These measures enable us to track results and identify areas for improvement. This ensures that we provide the best service throughout the lifetime of the relationship with our customers.
Communication
Is regularly maintained with the cleaning staff and client. This en-sures any issues are dealt with immediately and effective measures are implemented.





